Zendesk

Find your security Zen

Better Zendesk security with Sookasa means a better workplace and happy customers

Sookasa’s one-stop-shop for Zendesk security

Detect

Sookasa safeguards customer information and lets businesses regain control of their data. It provides a bird’s-eye view of security risks and real-time activity across team accounts, including where, when, how, and between whom information is being shared. From there, Sookasa helps organizations identify anomalies, discover high-risk data being improperly stored or accessed, and detect behavior patterns.

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Protect

Zendesk’s customer service platform allows organizations and their customers to easily exchange information, including sensitive data such as credit card numbers, addresses, and SSNs. Sookasa provides a way for businesses to protect that information from end-to-end and enables Sookasa users to securely receive data from their customers  

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Enforce

Sookasa gives data security policies teeth by enforcing them with technology. Sookasa’s all-in-one security platfrom equips IT admins with the knowledge they need to identify possible risks,  educate employees about potential violations, and drive advanced remediation like deletion and encryption.

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The Cloud Encryption Handbook

Learn more about how Sookasa can secure Zendesk to protect your most valuable data: customer information.

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Trusted by enterprises everywhere.

“Sookasa allowed our hospital to safely deploy Dropbox, enabling us to make our doctors happy—and deliver better care.”

—Gerry Moore, CIO, St. James Hospital Group

“Sookasa makes me sleep a little better knowing I’m keeping my clients’ information online safely. With Sookasa and Dropbox, I’m always tapped in to a client’s case. If a client calls or emails for a status update, I can address it immediately—wherever I am, whenever they need.”

—Don Murray, Founding Partner, Shalley & Murray criminal defense firm

“Sookasa will enable us to utilize cloud storage to allow all employees of KIPP Houston to access our data from anywhere, on any device, universally synced, that is HIPAA compliant. This ability makes KIPP more efficient through cutting edge technology.”

—Son Han, Director of Accounting, KIPP Houston Charter Schools

“As a federal bank subsidiary regulated by the Office of the Comptroller of the Currency, Dropbox did not provide us with the security and controls required to be in compliance. Sookasa, however, now secures and encrypts all our files allowing us to use Dropbox… and it’s all seamless! Thank you Sookasa for a terrific product!”

—Kenneth J. Klawans, Founder, iReverse Home Loans

Dropbox HIPAA_PHPS

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Dropbox HIPAA_KIPP

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See A Live Demo

Talk to one of our security specialists today, and we’ll show you how Sookasa protects your organization against your biggest risks on Zendesk.

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Zendesk

Seamless integration with the Zendesk platform

Sookasa layers in critical customer data protections without disrupting Zendesk’s superior functionality. Sookasa also supports use of other Zendesk integrations and SSO services.

Key Features

Control Access To Customer Data
Receive Customer Data Securely
Analyze Security Practices
Audit User Behavior
Mitigate Risks Instantly
Enjoy a Fully Integrated Solution

Find out where your biggest risks are

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