Sookasa EOL Announcement:

End-of-Life Announcement

Barracuda is announcing End-of-Life of the Sookasa Service, effective April 30, 2022

Why is Barracuda making this change?

In an ongoing effort to provide high quality products and services, Barracuda Networks periodically retires older platforms.

Definitions

  • End-of-Sales Announcement Date: Date of official End-of-Sales notice.
  • End-of-Sales Date: The last date to order the product and purchase subscriptions (excluding renewals). The product is no longer offered for sale after this date.
  • End-of-Support Date: The last date a product will be supported by Barracuda.

End of Sales Milestones

  • End-of-Sales Announcement: March 14, 2022
  • End-of-Sale Date (Final Sale): Jan 1, 2022
  • End of Support Date: March 31, 2022

What does it mean for existing customers?

Customers on a Monthly Subscription:

Barracuda Networks will stop operating the Sookasa Service on April 30, 2022. Your account will continue to be active and you can access/decrypt your files until March 31,2022. Customers who already renewed their subscriptions can continue to use the Sookasa Service for the full month term. No refunds will be provided.

Customers on a yearly renewal plan:

Customers on a yearly plan cannot renew support contracts for the Sookasa Service.

Customers on a free plan:

Customers on a free plan will have their Sookasa Service deactivated on March 31,2022

Barracuda will continue to provide support for the current version of this product for all customers that have a current support contract until March 31, 2022, under the following terms.

  • Barracuda Networks will only provide ongoing fixes and enhancements for the current generally available (“GA”) product versions.
  • Customers must have a current support subscription to receive product updates and support.
  • No new features or enhancements will be released.
  • No error corrections will be available.
  • No new accounts will be created.
  • No imports, purges, or PDF/HTML exports will be allowed.

 

Instructions to Decrypt Files

We strongly suggest the customers whose renewal is canceled should decrypt their files as soon as possible.

  • to decrypt files: https://sookasa.zendesk.com/hc/en-us/articles/200045327-How-do-I-decrypt-entire-folders-
  • In case if you have already decrypted your files and want to deactivate, then please follow the instructions here: https://sookasa.zendesk.com/hc/en-us/articles/205155005-How-do-I-deactivate-my-account-
  • Once you are done with the above two steps, please submit a ticket at https://www.sookasa.com/contact-us/.
  • In your ticket, please provide us your sookasa login user name and give a confirmation message that you have decrypted files and followed the steps mentioned above so that we will permanently remove your data from our systems. In case if you can’t remove credit card, please let us know, we will permanently remove your card from our systems.

We look forward to your continued support and would request you to reach out to us if you need any further clarifications.

For more information please review the Barracuda Networks Sunset Policy located at https://campus.barracuda.com/product/campus/doc/46207817/barracuda-networks-sunset-policy/?sl=AWG_ZVlM2E_97iy_kDNw&so=1

Watch our on-demand CASB webinar
View our cybersecurity whitepaper
Learn about our Dropbox and Google Drive encryption

The only fully-integrated CASB on the market.

Detect

Sookasa offers two products to help you detect risks in your cloud accounts by leveraging the APIs of our integration partners. Audit, Sookasa’s visibility solution, helps you identify sharing patterns and activity across Dropbox, Google Drive, Box, OneDrive, Slack, Salesforce, and Zendesk. File Scan, Sookasa’s data loss prevention tool, checks your team’s files on Dropbox for high-risk data, like credit cards, Social Security numbers, customer information, PHI, and corporate intellectual property. With Sookasa, you can rest easy knowing that confidential information isn’t improperly exposed on the cloud.

Learn More »

Protect

Once you’ve identified sensitive data, it’s easy to encrypt it and continue using your preferred file sync-and-share solutions. Sookasa’s patented file-level encryption protects data both on devices and in the cloud, and decouples the data from the encryption keys. Your end users keep working the way they always have, but now place high-risk files and folders within their Sookasa folder, which automatically encrypts its contents. While most conventional cloud storage providers leave your files unencrypted when synced to mobile devices, Sookasa ensures that your files stay protected anywhere they go. Now available for Dropbox and Google Drive.

Learn More »

Enforce

It isn’t enough to have security policies in place—you need tools to verify that your team adheres to them and methods to actually enforce them. With Sookasa’s Audit product, you can quickly check that your team is using and sharing data on SaaS solutions securely. Advanced enforcement options also let you enforce two-factor authentication, set automatic session timeouts, and instantly revoke encryption keys to block users or devices.

Learn More »

The cloud has already reimagined work.
Let’s reimagine security.

The old perimeter-centric approach to security no longer makes sense in an age when employees rely on the cloud for everything from file storage systems to communications platforms. Your company stores vast amounts of data in the cloud, and not only do you need to know what it is and where it is—you need to resume control of it.

Enter Sookasa, which protects your information on the network and beyond. With the cloud, your data is everywhere. With Sookasa, your security can be, too.

Your employees want to use the best new technologies.Let them.

Dropbox Dropbox
Google Drive Google Drive
OneDrive OneDrive
Box Box
Slack Slack
SalesForce SalesForce
Zendesk Zendesk
Everything »

Trusted by enterprises everywhere.

“Sookasa allowed our hospital to safely deploy Dropbox, enabling us to make our doctors happy—and deliver better care.”

—Gerry Moore, CIO, St. James Hospital Group

“Sookasa makes me sleep a little better knowing I’m keeping my clients’ information online safely. With Sookasa and Dropbox, I’m always tapped in to a client’s case. If a client calls or emails for a status update, I can address it immediately—wherever I am, whenever they need.”

—Don Murray, Founding Partner, Shalley & Murray criminal defense firm

“Sookasa will enable us to utilize cloud storage to allow all employees of KIPP Houston to access our data from anywhere, on any device, universally synced, that is HIPAA compliant. This ability makes KIPP more efficient through cutting edge technology.”

—Son Han, Director of Accounting, KIPP Houston Charter Schools

“As a federal bank subsidiary regulated by the Office of the Comptroller of the Currency, Dropbox did not provide us with the security and controls required to be in compliance. Sookasa, however, now secures and encrypts all our files allowing us to use Dropbox… and it’s all seamless! Thank you Sookasa for a terrific product!”

—Kenneth J. Klawans, Founder, iReverse Home Loans

Dropbox HIPAA_PHPS

logo_shalley_murray-34

Dropbox HIPAA_KIPP

logo_iReverse

Learn more about our first-of-its kind, fully integrated CASB and encryption platform.

How our encryption works Our Dropbox and Google Drive encryption solution delivers the security enterprise businesses need—without disrupting the way end-users need to work. We preserve the native storage, syncing, and sharing capabilities of Dropbox and Google Drive by creating a secure folder that automatically encrypts its contents. Learn More »

Cybersecurity APIs As the first fully integrated API-based CASB provider, Sookasa relies on the APIs of integration partners Dropbox, Google Drive, OneDrive, Box, Slack, Salesforce, and Zendesk to provide near-real-time monitoring, visibility, and DLP. This grants admins fine-grained functionality that affects data wherever it goes, even if it’s outside the network. Learn More »

Latest news In November, Dropbox selected Sookasa to bolster customers’ security in the cloud as a Premier Partner in its new Partner Network. With this move, Sookasa became Dropbox’s only fully integrated risk detection, data protection, and policy enforcement CASB partner. Learn More »